Terms and conditions of use SHIPPING Estimate Delivery Time We ship locally within Peninsular Malaysia and East Malaysia. Peninsular Malaysia : 2 – 6 working days East Malaysia : 5 – 12 working days We do ship international worldwide, contact us for more information. International Economy : 6 – 18 working days International Express : 2 – 8 working days * Product with customised laser engraving may require an additional 1 – 2 working days to process the order. * For bulk purchase order, it may require some time to process the order. Shipping Fees We have three options for local shipping. Different courier option or location may have different shipping charges. * We provide Free Shipping within Malaysia after purchasing RM 200.00 or above Disclaimer about Import & Custom duty Dear valued customer, customer/buyer should always assume the responsibility to pay the Import & Custom duty to clear their order/parcel through customs. You can pick up your item(s) in-store on our working hours. Please make a pick up appointment call at +603 4297 7928 / +6012 537 7928 . Working hours : Mon-Fri 8:30am – 5:30pm Customize Laser Engraving For Customised Laser Engraving service, contact us or send us your ai. file (Adobe Illustrator Artwork) with created outlines to email@example.com shortly after placing an order. For any questions or feedback, please do contact us and we will try our best to respond to your inquiry within 24 hours. Payment K.L. Pewter accepts all Visa, MasterCards and Paypal, both Credit and Debit, and is 3D Secure enabled. All your credit card information are protected by using Secure Socket Layer (SSL) means of industry-leading encryption standards. If you have any concerns about KL Pewter or your use of the site, please get in touch with a detailed description, and we will try to resolve it.